Caffe® is a
multi user, multi location software for Cargo Industry. This
solution is an extremely comprehensive, unmatchable, complete
solution for Cargo Agents, which provides total control on
operations, accounts and business decisions of a Cargo Agent,
with single as well as multiple offices.
The objective of this software is to provide personalized
services to the customers irrespective of the size of company,
alongside an extremely powerful management of Information Exchange
and Operational Control Systems at every stage of operation.
It is complete and integrated solution to manage all activities
associated with Customs Clearance and Freight Forwarding activity
in India with online connectivity of various offices. The Software
has been developed, with the feedback from persons having years
of experience in Cargo trade and an aptitude for processing
of data and managing activities electronically in order to
achieve smooth functioning of an agency broadly covering the
following functional areas:
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Quotation management |
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Manage complete air exports
line of business – from maintaining shippers, Buyers,
Consignee, Sub Agent, freights and airlines details,
shipment registration, process via custom clearance,
govt. clearances, billing, invoicing and final delivery
to the end customer. |
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AWB Management, generation
and printing of AWB |
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Flight Booking Management |
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Warehouse management |
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Pre and Post Shipment documents
management |
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Shipment Tracking till it
reaches destination. |
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Integrated Accounts and Payroll. |
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Sea Shipments |
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Generate and print Bill of
Lading. |
The benefits of Caffe are many and the returns on investment
can be broadly classified as :
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Reduced manpower costs
due to automation of processes
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Quick response to prospect inquiries
and customer opportunities means more business
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Reduced manual and paperwork helps
in reducing errors and rework, increase productivity
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Complete and instant tracking of
shipments helps to keep the customers happy and hence
ensure repeat business. Overhead costs associated with
acquiring more business (customer visits, frequent contact
by phone and so on) also gets reduced.
|
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Complete visibility of current business
status and accounts helps in taking quick business decisions
|
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Recording receiving of various pre-shipment
documents
|
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Managing Pickup requests
|
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Managing warehouse, weight and measurement
operations integrated with AWB/HAWB preparation
|
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Simultaneously working with alternative
options of carriers
|
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Integration of EDI data with AWB
data
|
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Flight tracking and information feedback |
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Complete view of all shipment related information
in one docket (S/B, invoice, AWB, Flight info, etc),
at every
stage of operation, on a single screen to provide an
extremely powerful customer service tool. |
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Various documents associated with a particular shipment
can be tagged electronically for error free handling
of shipments |
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Shipping bills filed through EDI associated with
a shipment are automatically tagged with the AWB. |
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Airway bill booking by shipper |
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Subagents AWB stock maintenance |
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Automatic AWB preparation, printing and accounting |
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Cargo Sales Report (CSR) |
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Tie up Agent/ Overseas office statement |
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Subagent statement |
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Incentives maintenance |
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Credit notes |
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Complete accounting package to suit specifically
the needs of freight forwarding business with multi location
and multi division activity. |
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Managing the accounts of individual profit centers
combined with common accounting books |
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Prepare/ view trial balance/ profit and loss/ balance
sheet for individual profit centers as well as entire company. |
Caffe is designed to cater to all categories of agencies ranging
from a small one location company to a larger ones having multiple
offices and multiple activities with online access to each
one.
Caffe enables complete control on the operations, accounts
and business processes of a freight forwarder. It provides
a personalized service to the customers and enables to respond
to customer’s inquiries instantly.
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